Job Description
Job Description
Brown & Brown is seeking a Benefits Communications Specialist to join our growing team in Plano, TX!
Responsible for a broad variety of support services for internal and external customers. Acquires a knowledge of communication skills as well as overall insurance knowledge in this role within the Employee Benefits Department.
Essential Duties and Functions:
- Intake/Recording of Team Projects
- Maintenance of Communication Team Systems
- Utilize Adobe Creative Suite and InDesign
- Benefits Guide updates
- Open Enrollment Communications support: postcards, flyers, etc.
- RFP response support
- Intermediate design and updates to client benefit guides, client presentations, and client communications.
- Produce appropriate graphical assets for multi-channel experience.
- Participate in user research and testing to continually search for ways to improve user experience of our client supplied software/apps.
- Participate in client and prospective client presentations.
- Develop communication team strategy.
- Senior Communications Specialist
- Mastered duties of the Communication Specialist
- Start to take on lead role in client presentations with direction from Consultant and Team Lead.
Required
- 2+ years related experience
- Relevant undergraduate degree (or equivalent experience)
- Proficient with MS Office Suite
- Strong visual design skills, understanding latest trends in color, layout and typography.
- Expert knowledge of visual design tools like Adobe Creative Suite, InDesign, Ominigraffle, Axure, etc.
- Mobile app design experience (iOS and/or Android) preferred.
- Exceptional telephone demeanor
- Willingness to collaborate with cross-functional teams, iterate on designs, and being open to constructive feedback.
- Good verbal and written communication skills and good grammatical skills
- Ability to maintain a high level of confidentiality
Senior Communications Specialist – Benefits
- Relevant undergraduate degree (or equivalent experience) and/or a minimum of 4+ years experience.
- Mastered Specialist tasks +
- Mobile app design experience (iOS and/or Android) required
- Responsive web design experience and an understanding of HTML/CSS opportunities and constraints
Behavioral Competencies:
- BE Smart/decision quality: Planning/organizing —the individual prioritizes and plans work activities and uses time efficiently. Makes good and timely decisions that propels our company forward
- BE the Link, drives engagement: Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. Creates an environment where teammates feel connected and energized.
- BE Clear, communicate effectively: Written and Oral communication—Communicate a concise message that resonates every time. The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
- BE Customer Focused: Problem solving —Create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
- BE Trustworthy: Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
- Initiative—the individual takes responsibility and seeks additional work.
- Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.
- BE the Link, drives engagement: Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
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