Job Description

Customer Service Representative (Visual Communication Specialist)

FASTSIGNS #172001 is hiring for a Customer Service Representative (Visual Communication Specialist) to join our team!

A Successful FASTSIGNS Customer Service Representative Will:

• Strong communication skills; comfortable connecting with customers by phone, email, in-person, and onsite visits
• Customer-focused with the ability to build lasting client relationships
• Organized and detail-oriented; able to manage quotes, work orders, and project timelines
• Confident being the first point of contact for customers and helping them create impactful signage and graphic solutions
• Interest or experience in the signage, graphics, marketing, or visual communications industry
• Proactive in prospecting and developing new business opportunities
• Sales-minded and passionate about offering dynamic, customized products that change based on customer needs
• Previous experience in customer service, inside sales, marketing, or project management preferred
• Tech-savvy and able to learn order management systems (e.g., CoreBridge)
• High school diploma or equivalent required; some college coursework in business or marketing is a plus

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 23 years of customer service, retail, counter sales, or inside sales experience preferred
• High school diploma or equivalent (some college coursework in business or marketing is a plus)
• Strong communication skills; able to engage customers by phone, email, in person, and onsite
• Outgoing, customer-focused, and able to build long-term client relationships
• Organized and detail-oriented; able to manage quotes, work orders, and project timelines accurately
• Interest or experience in signage, graphics, marketing, or visual communications
• Tech-savvy and comfortable learning order management systems (e.g., CoreBridge)
• Able to work efficiently under pressure while maintaining quality and accuracy
• Comfortable sitting at a computer and viewing a screen for extended periods (4+ hours)
• Enthusiastic team player, proactive in supporting business growth and daily operations

Do you enjoy working with people and helping them find creative solutions? Are you looking for a role that offers continuous learning, skills growth, and a real career path? If so, you could be a great fit for our team at FASTSIGNS of Pembroke Pines. Join an exciting, ever-evolving industry where your work makes a visible impact every day. Apply today!

Compensation: $20.00 - $23.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

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